FREQUENTLY ASKED QUESTIONS
what is the currency on the website? all prices are in canadian dollars.
PLEASE NOTE: occasionally, online inventory may not reflect that an item is temporarily sold out. If you would like to confirm the availability of your order FIRST, please contact us.
WHEN WILL I RECEIVE MY ORDER?
We try our best to ship out orders as quickly as we can (usually WITHIN 3-5 DAYS AFTER YOUR ORDER IS PLACED). Once we ship YOUR PACKAGE, you will receive an automated e-mail with tracking INFORMATION, indicating approximately when the package will be delivered.
PLEASE ALLOW FOR 1-2 WEEKS FOR DELIVERY. due to covid-19, shipping times ARE NOT GUARANTEED by canada post OR USPS, AND may be subject to delays. If you need something by a specific date, please Email us AT HELLORAWSPACE@GMAIL.COM BEFORE PURCHASING, AND We will Do our best to accommodate your request.
IS EVERYTHING IN THE SHOPPE AVAILABLE ONLINE?
UNFORTUNATELY NOT. OUR ROSTER OF CREATORS and products that we carry is CONSTANTLY CHANGING, SO OUR ONLINE INVENTORY MAY NOT REFLECT WHAT WE HAVE IN THE SHOPPE. PLEASE EMAIL US IF YOU’RE LOOKING FOR SOMETHING PARTICULAR.
DO YOU SHIP OUTSIDE OF NORTH AMERICa?
IF YOU ARE OUTSIDE OF NORTH AMERICA AND ARE REALLY, REALLY INTERESTED IN SOMETHING ON OUR WEBSITE, PLEASE EMAIL US AND WE CAN GET A SHIPPING QUOTE FOR YOU.
CAN YOU SHIP TO A P.O. BOX?
UNFORTUNATELY, WE CANNOT SHIP TO A P.O. BOX.